Privacy Policy

Last updated: 23 September 2026

Identity and Role of the Data Controller

insightrypo acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your information in connection with our services as the central hub for media feeds, including professional video operation, live signal management, content distribution, camera work and the creation of reliable high-quality feeds for news programmes and television broadcasting. Our registered address is Crawley Court, Winchester, Hampshire SO21 2QA, United Kingdom and you may contact us using the details [email protected] or +44 1962 823434.

Scope of This Notice

This privacy notice applies to all visitors to our website, individuals who submit enquiries through our contact form, clients and prospective clients in the media and broadcasting sector, and any other person whose personal data we process in the course of our commercial activities. It covers data collected directly from you, through automated means and from third parties where lawful.

Categories of Personal Data and Sources

We collect identification data such as name and job title, contact information including email address and telephone number, professional details relating to your role in media production or broadcasting, technical data such as IP address, browser type and device identifiers, and usage data from your interactions with the site. Information is obtained directly from you via forms, from cookies and similar technologies, and occasionally from publicly available sources or business partners when you are referred to us for service enquiries.

Purposes of Processing and Legal Bases

We process data to respond to enquiries and provide quotations for media feed services on the basis of legitimate interests and, where required, consent. Contract performance underpins processing necessary to deliver live signal management and content distribution. Compliance with legal obligations requires retention of certain records. Marketing communications are sent only with your consent or where soft opt-in applies under PECR. Each purpose is assessed to ensure the legal basis remains appropriate and documented.

Requirement to Provide Data and Consequences

Supplying certain personal data is necessary to use the contact form or receive service proposals. If you do not provide required information we may be unable to respond to your request, process an order or fulfil contractual obligations relating to video feeds and broadcasting support. Non-mandatory fields may be left blank without affecting core site functionality.

Cookies and Similar Technologies

We use cookies and similar technologies to ensure the website operates correctly, analyse usage patterns and remember preferences. A separate cookie policy explains the categories of cookies deployed, their purposes and your options for managing them. You can adjust settings via your browser or the site-wide cookie banner.

Processors, Recipients and Legal Disclosures

Personal data may be shared with service providers acting as processors such as hosting providers, analytics platforms, email delivery services and professional advisers. Categories include IT support, payment processors where applicable and legal counsel. Disclosures may also occur when required by law, regulation or court order, or to protect the rights and safety of insightrypo and others.

International Transfers

Where data is transferred outside the United Kingdom we rely on appropriate safeguards including UK adequacy regulations, standard contractual clauses approved by the Information Commissioner’s Office or binding corporate rules. We assess the legal framework of the destination country and implement supplementary measures where necessary to protect your rights.

Retention Periods

Data is retained only for as long as necessary for the purposes described. Enquiry records are kept for up to three years after last contact. Contractual and billing information is retained for six years to meet tax and accounting requirements. Technical logs are deleted after twelve months unless needed for security investigations. Criteria for longer retention include legal obligations, ongoing disputes or legitimate interests in defending claims.

Security and Data Minimisation

We implement appropriate technical and organisational measures including encryption in transit, access controls, regular security assessments and staff training. Data collection is limited to what is necessary for the stated purposes. While we take reasonable steps to protect information we cannot guarantee absolute security against all threats.

Data Subject Rights

You have the right to access your personal data, request rectification or erasure, restrict or object to processing, and receive a portable copy of data you provided to us. Requests should be sent to [email protected]. We will respond within one month and may extend this by a further two months for complex requests. Identity verification may be required before action is taken.

Right to Withdraw Consent and Object to Marketing

Where processing relies on consent you may withdraw it at any time by contacting [email protected] or using unsubscribe links in communications. You may also object to direct marketing and certain profiling activities at any time. Withdrawal does not affect processing carried out before the withdrawal.

Right to Complain to the Supervisory Authority

If you are dissatisfied with our handling of your data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, using their website or contact details. We encourage you to contact us first so we may address your concerns directly.

Children and Age Restrictions

Our services and website are directed at professional users in the broadcasting and media industry. We do not knowingly collect personal data from children under 18. If we become aware that data from a child has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in solely automated decision-making that produces legal or similarly significant effects. Limited profiling may occur for analytics and service improvement but does not result in automated decisions affecting individuals.

Changes to This Policy

We review and update this notice periodically to reflect changes in law, technology or business practices. The effective date appears at the top of the page. Continued use of the website after updates constitutes acceptance of the revised policy.